1.
Do you place the materials where we ask you to, for the quoted prices?
You Bet! This is what we do, our experienced delivery personnel will deliver all the materials you need to do your job and place them right to where you requested.
2.
Can I order 10’, 12’ or 14’ sheets of drywall if my items need to go up or down the stairs?
In
our experience, 9’ sheets are the largest sheets that fit through
access up and down stairways, please review our Delivery Disclaimer.
3.
When can I have my items delivered?
Monday to Friday, between 7am-12pm or 12pm-4pm
Note: Other arrangements could potentially be made, please call us at 1.214.833.3033 to see if we can accommodate your schedule.
4.
What if I need to make changes to my order?
We would be happy to help you modify any order that has been placed. Please contact us at 1.214.833.3033.
5.
What is your return policy if I order too much product?
Ordered too much? Don’t worry about it. Just bring your unneeded materials to the closest preferred supplier within 60 days of your order, we in return will provide a refund less a 20% restocking fee. It is important that the product is unused and in resalable condition. Sorry but all Tools sales are final.
6.
What is your return policy if I ordered the wrong product or the product cannot be delivered to the requested location?
To avoid damage to the home owner's property and for the safety of our delivery personnel, we will not deliver to a basement if the selected drywall sheets are too long in length. If they cannot be delivered to the basement, we will leave the drywall sheets on the driveway or at a location as instructed by the purchaser. If the product needs to be returned a credit will be provided for the product, less a $100 attempted delivery fee.
7.
How do I measure paper bead?
This product comes in various lengths to suit various ceiling heights. Determine the height of your ceiling and count the number of outside corners. For example, if your ceiling height is 8’ and you have 4 outside corners, you will require 4 8’lengths of the paper bead. Or, simply measure the lineal footage of each outside corner and add together to get the overall footage needed.